Privacy policy

Effective Date: August 6, 2025

At OurTrustCart.com, your privacy is our priority. We are committed to protecting your personal details and ensuring a safe and secure shopping experience. This Privacy Policy explains how we collect, use, and safeguard your information.

1. When You Fill Out Forms on Our Website

When you place an order or create an account on OurTrustCart.com, we may request your name, shipping/billing address, email address, and contact number.

  • This information is used only for order processing and fulfillment.

  • Your personal details will never be sold, rented, exchanged, or shared with anyone else without your consent, except as required to complete your purchase (e.g., delivery partners).

2. Your Credit/Debit Card Information

We do not store or have access to your credit/debit card information. All payments are processed securely through our trusted payment gateway partners. Your sensitive payment information remains fully encrypted and protected.

3. Our Use of Log Files

When you visit OurTrustCart.com, our servers automatically collect your IP address, browser type, and access times.

  • This helps us analyze site performance, track user navigation, and improve your shopping experience.

  • These logs are not linked to any personally identifiable information.

4. Site Security

We take your personal information very seriously.

  • Access to customer data is restricted to authorized personnel only.

  • Our website security is regularly reviewed, and all sensitive data is password-protected and encrypted.

  • Your password remains encrypted and is never disclosed to any member of our staff.

5. Updating or Deleting Your Personal Information

You may update or correct your personal details anytime by logging into your My Account section:

  • Log in with your email ID and password, then select the Edit Information option.

  • If you wish to delete your account, please contact our support team via the Contact Us page.

6. Links to Other Websites

Our website may include links to third-party sites. Please note:

  • Once you click an external link, you will be redirected away from OurTrustCart.com.

  • These external sites may collect information independently, and their privacy policies may differ from ours.

  • We recommend reviewing their policies before sharing any personal data.

7. Communication

We may contact you via email for the following reasons:

  1. Updates on new products, promotions, or special offers (you may unsubscribe anytime).

  2. Order confirmations, shipping updates, or delivery notifications.

  3. Administrative messages such as account or service-related updates.

Note: Promotional content will not be included in administrative emails.

8. Our Use of Cookies

Cookies are small data files stored on your browser that help us recognize you during future visits.

  • We use cookies to provide a seamless shopping experience, remember your login details, and analyze browsing activity.

  • If cookies are disabled in your browser, you may need to manually log in each time you visit OurTrustCart.com.

9. Third-Party Analytics and Advertising Tools

We may use trusted third-party services such as Google Analytics or Facebook Pixel to track website traffic and improve our marketing.

  • These tools may use cookies to collect anonymized data about your browsing behavior.

  • No personally identifiable information is shared with these services.

10. Contact Us

We value your feedback and are happy to address any questions about this Privacy Policy or other concerns.

📧 Email: support@ourtrustcart.com
📍 Address: Tower 1, 1703 Sare Homes Phase 3, Dhorka Road, Sector 92, Gurgaon, Haryana, 122505
📞 Phone: +91-9140205653